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2.5

I ordered a supreme pizza online on 08-03-17. I have done this before and never experienced a problem.

I had the time for pickup at 11AM. I went to the store at 11AM and told them my name and I had an online order. The cashier went to the kitchen and checked on my order. She came back and told me that the order didn't go through.

She also stated the only thing that printed was a blank piece of paper. The manager stated that she was sorry and I could place another order, but it will take awhile. I told her no thanks and left the store.

I won't be coming back to the store. I think they should have least offered me a free pizza for my time and trouble.

Reason of review: Order processing issue.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

Caseys General Stores Cons: Should have gotten a free pizza.

Location: 315 N Christy Ave, Sumner, IL 62466, USA

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